Shipping Policy

Last Updated: September 15, 2026

At Renovacart, we aim to provide a reliable and straightforward shipping experience for every customer purchasing our dining chairs and other furniture products.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed and payment has been confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

2. Shipping Time

After your order has been processed and shipped, the estimated delivery time is generally 3–7 business days, depending on the delivery destination and shipping carrier.

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, incorrect address information, or other circumstances outside our control.

3. Shipping Costs

Available shipping options and applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, number of dining chairs, package dimensions, and shipping method selected.

4. Order Tracking

Once your order has been shipped, we may provide tracking information by email or through your order details.

Tracking information may take some time to become active after the carrier receives the package.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your address before submitting your order.

If you need to correct an address after placing an order, contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but changes cannot be guaranteed.

6. Dining Chair Deliveries

Dining chairs may be shipped in protective packaging and may require some assembly depending on the product.

Customers should inspect the package and products upon delivery.

If a package appears visibly damaged, we recommend documenting the condition with photographs and contacting us as soon as possible.

7. Damaged or Incorrect Items

If your dining chairs arrive damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs of the product.

• Photographs of the packaging and shipping label when applicable.

We will review the information and provide an appropriate solution in accordance with our Return & Refund Policy.

8. Lost or Delayed Packages

If your tracking information indicates that a package has been delayed or appears to be lost, please contact us.

We will work with the shipping carrier to investigate the shipment and determine the appropriate next steps.

Delivery delays caused by circumstances outside our reasonable control do not automatically qualify for a refund.

9. Shipping Restrictions

Shipping availability may vary depending on the product and delivery location.

If a particular location cannot be serviced, we will notify the customer as soon as reasonably possible.

10. Delivery Delays

While we work to meet estimated delivery times, delays may occur because of:

• Severe weather.

• Carrier disruptions.

• Holidays.

• High shipping volumes.

• Incorrect or incomplete addresses.

• Customs or regulatory issues where applicable.

• Other circumstances outside our reasonable control.

We appreciate your patience if an unexpected shipping delay occurs.

11. Contact Us

For questions about shipping, order tracking, delivery, or damaged shipments, please contact us:

Business Name: Renovacart
Address: 939 W 5th Ave, Anchorage, AK 99501, USA
Email: trendhive436@gmail.com
Phone: +1 (907) 343-2218